SHIPPING & RETURNS

The choice is dependent heavily on the safety of the package rather than speed factor.
We have the logistical network to make the best choice for our clients.
We send to almost any destinations in the world. We always make sure we check all our watches and pack our watches properly, bubble-wrapped before we ship them out. All orders are shipped either


1. EMS Express Courier Service
   The buyer to purchase 3 products 25 U.S. dollars, then each additional 3 products plus 10 dollars
2.DHL (To most EU countries)
  The buyer to purchase 3 products 35 U.S. dollars, then each additional 3 products plus 15 dollars
3. AIR MAIL REG Services will be used for some deliveries to EU Countries (SAFER Method)
   The buyer to purchase 1 products 9 U.S. dollars, then each additional 1 products plus 4 dollars
4. Other shipping methods, please contact us first.
We need to remind all customers that we need the following to ensure 100% delivery to you:
Full Name
Full Address with postal code (ZIP code)
Telephone number (This is important to ensure Guaranteed Delivery)

**Please make sure that there is someone to receive the package if you are not around. We are NOT RESPONSIBLE if you do not receive your package due to the fact you were not around to pick it up. If you reject the shipment, we will also not take responsibility for the shipment.


DELIVERY CHARGES
Please refer to the Rate Table Above for more details.


DELIVERY TIME


EMS Express with Online Tracking Status
7-12 working days depending on destination and customs clearance
Online Tracking can track your package for you at different stages
We have NO CONTROL over the delivery after it is shipped
Customs clearance and delays may be unavoidable but there is nothing to worry about
EMS Shipping is the FASTEST and most RELIABLE


DHL Online Tracking
5-12 working days depending on destination and customs clearance
Generally faster than EMS Courier
We have NO CONTROL over the delivery after it is shipped
Customs clearance and delays may be unavoidable but there is nothing to worry about
For EU countries, we will use our discretion and ship out according to the frieght forwarder's best advice after analysis of customs issues.
**Some packages are shipped in GIFT packages when we ship out. Please take note**


REGISTERED AIRMAIL
14-28 working days depending on destination and customs clearance
Generally the safest method to enter into any country
We have NO CONTROL over the delivery after it is shipped
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility
Customs clearance and delays may be unavoidable but there is nothing to worry about

We would like to emphasize that all orders undergo QUALITY INSPECTION before we pack them and ship them out. All watches are guaranteed to be in 100% BRAND NEW condition upon arrival to you.


BACK ORDERS
Although every attempt is made to maintain the inventory of each product we offer, occasionally we may run out of certain models due to overwhelming reponse. If any product is not available for shipment, we will contact you by email with up to date delivery information.


REFUNDS & RETURNS
We do not accept return and exchange unless on very special terms.
Refunds if offered will be issued for the 100% total amount of the purchase product only less the transaction fees. We do not offer refunds for any free items received as part of any promotion.
Shipping cost for returns and exchanges will be at the customers expense.
Please make sure you return your merchandise by a traceable method to assure delivery.
All returns merchandise must be in new condition (as we sent) and complete with all original packaging. We will inspect all merchandise returns. Upon approved inspection, full credit will be issued back to your paypal account or payment method within 48 hours of receival. Merchandise returns that are not in the original condition or missing original packaging will either be refused, or subject to a 25% re-stocking fee at our discretion.

WARRANTY ON PRODUCTS

We provides a 12 months warranty for all watches sold. Defective watch must be returned with a note indicating the defect on the watch and please get a RETURN MERCHANISE NUMBER from us before you send the item back . A replacement or repair will be sent at no charge to you.